Refund policy
Returns & Refunds
We accept return requests up to 8 days after you receive your order. If your flowers arrive damaged, wilted, or in poor condition, please contact us within this time frame and we will gladly offer a replacement or refund.
To process your request, please send the following to our support team:
- Photos of the product
- Your order number
Since flowers are perishable, you do not need to send the product back — we simply ask that you dispose of it properly.
Cancellations & Order Changes
Orders can be modified or canceled up to 24 hours after they have been placed. Once your order has been dispatched, we are unable to make changes to it.
Late or Missing Deliveries
If your order does not arrive on your selected delivery date due to carrier delays or unforeseen circumstances, please reach out to us and we'll work with you to find the best resolution as quickly as possible.
Contact Us
info@bloomeneur.com bloomeneur.com +1 224 567 0264